What We Do

What We Do

Whether you’re starting out in business and want expert design, engineering and installation advice, or you’ve been in business for many years and need an experienced service company who won’t let you down, McAlpine Hussmann is a company you can rely on.

Our parent company, Hussmann Inc, a leading supplier and manufacturer of refrigerated display cases, gives us access to the latest technological advances in Commercial Refrigeration in the world today.

We can also offer you access to the biggest and best network of HVAC and climate control professionals throughout Australia and New Zealand, with a proven track record of outstanding service to the Commercial Air Conditioning and Refrigeration sectors.

We supply and install the best equipment to meet your needs by manufacturing in New Zealand, sourcing globally from Hussmann plants, and using our extensive global alliances.

To ensure you get optimum value and protection of your equipment over its entire lifecycle, we back this up with our highly skilled service operation.

Our services

Design and Build

We provide complete custom solutions individually tailored to your requirements.

Design to optimise appeal, space and energy use

With our in-house design, estimation and draughting resources we can service and deliver full design and build, from concept to commissioning projects. As well as providing detailed engineering and shop drawings on specified projects. Our experienced team offer specialised design, engineering and analysis, such as Heat Load Calculation, Energy simulation and modelling, as well as ensuring your project is delivered on time and stays within budget.

With a strong focus on environmental sustainability and future-proofing, we can provide you with details on HVAC-related Greenstar and LEED points to ensure you are running the most energy efficient system.

Areas of expertise:

  • Greenstar Buildings
  • Commercial
  • Residential
  • Health & Community
  • Education & Arts
  • Industrial Ventilation

Project Management & Installation

Your project is in good hands with us – we provide excellent project handling to make sure you get good value for money.

Leave the rollout to us

You can leave all aspects of the project management to our experts. Each installation project will usually involve a project manager and several installation technicians. We will liaise with you about timing and access to the premises. For the rest, we’ll do everything to install and commission the equipment.

We’ll ensure that disruptions are kept to an absolute minimum and will oversee the whole process, so that you can concentrate on your business. All you must do, is to stock the shelves or move in!

We have secure, efficient, and well-managed warehousing to ensure that our cases arrive at your store in perfect condition. It also means you can get spare parts quickly when you need them. McAlpine Hussmann has warehouses in Australia, New Zealand and China and share logistics facilities with partner companies in South-East Asia, India, the Middle East and South Africa.

Service and Maintenance

We offer the most comprehensive nationwide coverage in the industry backed by highly trained technicians and extensive maintenance systems and programs.

You get access to round the clock service

Upfront capital cost is the smallest component in the whole of life ownership equation. Having a responsive, local team and support network in place is therefore critical for any business. Whether your company is small or very large, we have the team to provide you with the knowledge and experience to take the concerns away from managing your refrigeration and air conditioning assets.

Once you have McAlpine Hussmann equipment or systems, you have access to our 24-hour emergency service preventative fault diagnosis and repair, system monitoring, HVAC and refrigeration refurbishment and refrigeration conversions. All of this is delivered through our network of reliable partners throughout New Zealand.
With our trusted alliance partners and our hassle-free spare parts service, McAlpine Hussmann provides a one-stop shop for all your servicing and maintenance. We have oversight of every piece of equipment installed for you and can respond rapidly when conditions change. We can provide ongoing energy management support services, with regular reporting to ensure that you get the best possible energy efficiencies from your network.

Our goal is to ensure that your assets are working when you need them so that you don’t lose valuable business. To achieve this, it is important to establish a service program that is tailor-made to your equipment and your business needs. We believe the right level of maintenance needs to be established to ensure that your business is not disrupted through inconvenient and costly breakdowns. Through our experience and expertise, we can work with you and advise on the best mix.

In the event of a breakdown, we recognise the need to fix your equipment quickly. We operate on priority based, rather that time-based service, and guarantee immediate despatch of an engineer in an emergency.

Our HVAC National Services team also provide services such as Building Service Inspections (IQP), Energy Monitoring, NABERS & Building Tuning to ensure you are maximising your energy efficiency.

National Key Account Management

We specialise in offering a total National Service package for your HVAC and Refrigeration needs and equipment

The total package

At McAlpine Hussmann we specialise in offering a total National Service package for your HVAC and Refrigeration equipment. Working alongside you to help your business succeed by providing fast and friendly breakdown service 24 hours a day 7 days a week, we take the worry out of climate control issues and allow you to concentrate on running your business.

With a network that spans the entire country, it doesn’t matter how big or small your operation is; whether you are in one town or many; our service team will be able to take care of your entire operation.

National Service Account Management

Our experienced Account Managers’ understanding of the needs of our clients is substantial. They appreciate the Health and Safety issues, the move towards more environmentally sustainable plant and service methods, and importantly how our service people need to operate to ensure they minimise any disruption to your business. They are your one point of contact and are available to sit down with you and provide professional advice on how we can further help your business succeed throughout New Zealand.

Our service includes:

  1. Full HVAC and Refrigeration service, maintenance and installation – 24/7, 365 days a year
  2. Individually tailored maintenance/service package that meet your specific requirements.
  3. Tailored reporting options to make sure we have the best information to make informed decisions about your HVAC & Refrigeration assets.
  4. Streamlined invoicing and administration
  5. IQP Audits and Energy Auditing

Account Manager Major Accountabilities

  • Regular site visits across the country meeting store/building managers and local subcontractors nation-wide.
  • 24-hour contact
  • Build on the strong relationships with customers by providing regular reporting and meetings with senior customer personnel.
  • Work with Service branches and sub-contractors to provide support and guidance to ensure increased service standards are met.
  • Promote correct Health & Safety procedures and reduce workable reportable accidents to zero for all service departments nationally.
  • Identify, quote and advise of equipment upgrade and replacement parts.
  • Proactively work on reducing service calls, store downtime and cost in customer stores/buildings by education of our engineers and smart work practices including new technologies

Local Manufacturing

Our specialty manufacturing division in Tauranga offers Design, Development, Manufacturing and Testing of refrigerated and heated display merchandisers.

We are local

One of our great strengths are our ability and willingness to work with our clients to develop custom systems that respond to and provide solutions for specific needs, with advanced design, performance and styling. We start by listening to your needs – and the desires of your shoppers – to develop a fresh retail experience that will generate more sales in your store. The process then involves comprehensive Cross Section Drawings and careful consider for end users. Working with you every step of the way, a 3D image is then created and once confirmed, a prototype is built and tested to ensure it meets our high-quality industry standards. Once testing is complete the finished product is packaged up and installed for operation.

Our Tauranga R&D centre is a central hub for design, development, manufacturing and testing, specialising in innovative hot and cold merchandising solutions, for the Oceania region. Our Tauranga facility is 3,400m2 and provides full design and rapid prototype development within the onsite test laboratory before transferring to our high-volume Suzhou manufacturing facility for mass production.

The Tauranga facility has a range of capabilities such as the ability to produce sheet-metal, injection foaming, powder coating, electrical requirements, refrigeration needs as well as carpentry works, product assembly, storage and procurement.

We stand by every cabinet we manufacture, with professional service, parts and maintenance programs to ensure your total satisfaction and support.

Export – Pacific Island Countries

Triumph Building Products

We are a New Zealand manufacturer of metal products used in weather protection of buildings.

Proudly New Zealand made

Our products are made in Tauranga and Auckland out of galvanised steel, stainless steel, copper and aluminium. We are the preferred supplier of flashings, soakers, louvre vents and accessories as all our products a compliant with E2/AS1 and the NZ Building Regulations. Our products are available nationwide from retail outlets such as Bunnings Warehouse, ITM, Placemakers, Mitre 10, Cocky’s Corner and Wiri Timber.